Radicant Business Services AG
Thank you for choosing to be part of our plan at radicant business services ag (hereinafter the company, radicant business services ag, we, us, or our). We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us at hey@numarics.com.
When you visit our website (s), mobile application and/or use our services, you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we try to explain to you as clearly as possible what information we collect, how we use it, and what rights you have. If you have any of the terms in this privacy policy, please contact us.
This Privacy Policy applies to all personal information collected through our website (s) (e.g. h ps: //numarics.com), web and mobile application (collectively referred to as the Apps) and/or all related services, sales, marketing, or events (hereinafter collectively referred to as the Services).
The SaaS solution is based on various intellectual property rights (intellectual property rights also include (protected or unprotected) know-how; collectively referred to below as “intellectual property rights”) of the licensor and possibly also partly on third-party licenses. It is provided as part of various Radicant Business Services AG products (see the current offer from Radicant Business Services AG under: //numarics.com).
The personal information we collect depends on the context of your interactions with us and the Services or Apps, the choices you make, and the products and features you use. The personal information we collect may include:
Personal master data. We collect all necessary names (e.g. first names, maiden names, last names), ID/passport number, nationality, gender, telephone numbers, email addresses, where necessary government licenses, professional licenses, social security numbers, business registrations, company affiliations and business partners, current and previous addresses, and other similar data.
Financial and customer-historical personal data. We collect financial information (bank account number or IBAN, BIC number, invoices); and other data necessary to fulfill the agreed services.
login details. We may offer you the option to sign up using Google, Apple, Microsoft, or email account details.
Call recording. We collect personal data that you provide to us when you call us. Whenever we record calls, we will ask you for your consent beforehand. If you ask that your conversation not be recorded, we will honor that request. In such a case, we will (only) manually record the conversation using written notation. However, we also reserve the right to end a conversation and/or to request in writing the information that was or should be given over the telephone. When a call is recorded (audio recording or manually), in addition to the actual voice content, we also process personal data generated from the telephone system or made available by the telephone company (e.g. telephone numbers, time of start of the call and duration).
In short, some information — such as IP address and/or browser and device characteristics — is automatically collected when you visit our services or apps.
We automatically collect certain information when you visit, use, or navigate the Services or Apps. This information does not (or does not directly) reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language settings, referring URLs, device name, country, location, information about how and when you use our services or apps, and other technical information. This information is primarily needed to maintain the security and operation of our services or apps, and for our internal analysis and reporting purposes.
Like many companies, we collect information through cookies and similar technologies.
online identifiers.We collect devices, applications, tools, and protocols, such as Internet Protocol (IP) addresses, device geolocation, and other similar information.
Information collected through our apps
In short, we may collect information about your geolocation, mobile device, and push notifications when you use our apps.
When you use our apps, we may also collect the following information:
Geolocation information.
We may request access or permission to location-based information from your mobile device and track it, either continuously or as you use our mobile application, to provide location-based services. If you want to change our access or permissions, you can do so in your device settings.
Access to mobile devices. We may request access or permission for certain features from your mobile device, including your mobile device camera, contacts, and other features. If you want to change our access or permissions, you can do so in your device settings.
Mobile device data. We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.
push notifications.We can order you to send push notifications related to your account or mobile application. If you don't want to receive these types of messages, you can turn them off in your device's settings.
Cookies and other tracking technologies. We may use cookies and similar tracking technologies (such as web beacons and pixels) to retrieve or store information. For specific information about how we use such technologies and how you can opt out of certain cookies, please see our Cookie Policy.
We use personal information collected through our services or apps for a variety of business purposes, as described below. We process your personal data for these purposes, relying on our legitimate business interests, to conclude or perform a contract with you, with your consent and/or to comply with our legal obligations.
We use the information we collect or receive:
To facilitate account creation and the sign-up process. If you choose to link your account with us to a third-party account (such as your Google, Apple, or Microsoft account), we use the information that you have allowed us to collect from those third parties to facilitate account creation and the sign-up process to fulfill the contract.
To send you information. We may use your personal information to send you information about products, services, and new features and/or information about changes to our terms and policies.
Fulfill and manage your orders We may use your information to fulfill and manage your orders, payments, etc. that you have made through the Services or Apps.
To enforce our terms and policies: For legal and contractual reasons.
To manage user accounts. We may use your information to manage our account and keep it working.
To provide services to the user. We may use your information to provide you with the service you have requested.
To answer user requests/provide support to users. We may use your information to respond to your inquiries and resolve any potential issues you may have when using our services.
Advertising and analytics. We may use your information for marketing and analytics purposes, including to analyze data, identify usage trends, determine the effectiveness of our advertising campaigns, and to evaluate and improve our services or apps, products, marketing, and your experience.
We may process data on the following legal basis:
Consent: We may process your data if you have given us explicit consent to use your personal data for a specific purpose.
Legitimate interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests.
Performance of a contract: If we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.
Fulfilment of a contract:If we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.
Statutory obligations:We may disclose your information when we are required by law to comply with applicable law, government requests, a court process, a court order, or a legal process, such as in response to a court order (including in response to public authorities to meet national security or law enforcement requirements).
Your data may be shared with the following persons or for the following reasons:
Vendors, consultants, and other third-party service providers. We may share your information with third parties, service providers, contractors, or agents who provide services for us or on our behalf and need access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing measures. We may allow selected third parties to use tracking technologies on the Services or Apps that enable them to collect data about how you interact with the Services or Apps over time. This information can be used, among other things, to analyze and track data, determine the popularity of specific content, and better understand online activity. Except as described in this Privacy Policy, we do not share, sell, rent, or trade any of your information with third parties for their advertising purposes.
business transfers. We may share or transfer your information in connection with or during negotiations of a merger, sale of corporate assets, financing, or acquisition of all or part of our business by another company.
Affiliated companies. We may share your information with our affiliates, in which case we require those affiliates to comply with this Privacy Policy. Affiliates include any of our subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
business partners. We may share your information with our business partners to offer you specific products, services, or promotions.
Your personal data is processed primarily in Switzerland, but also abroad. Our third-party partners, who process personal data on our behalf, are also located outside Switzerland. The most important third partners are in Kosovo and the United States. We have agreed appropriate contractual protection measures with these companies, including standard contractual clauses ('SCC').
We will only keep your personal information for as long as is necessary for the purposes set out in this privacy statement, unless a longer retention period is required or permitted by law (e.g. for tax, accounting, or other legal requirements).
If we have no further legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (or at reasonable cost) (e.g. because your personal data is in
backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.
We have taken appropriate technical and organizational security measures to ensure the security of the personal data we process. Although we do our best to protect your personal information, any transfer of personal information to and from our services or apps is at your own risk. You should only access the services within a secure environment.
You have the following rights of the person concerned:
The right to be informed. You have the right to be informed about how your personal data is being processed, including who is processing your data, why it is being processed, what types of data are being processed, with whom your data is shared and what rights you have.
- The right to information. You have the right to have access to your personal data, including a copy of your data and information about how it is being processed.
- Right to rectification. You have the right to have your personal data corrected if it is incorrect or incomplete.
- The right to delete. You have the right to have your personal data deleted under certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected or when you withdraw your consent to processing.
- The right to restrict processing. You have the right to restrict the processing of your personal data under certain circumstances, such as if you dispute the accuracy of the data or if you object to the processing.
- The right to data portability. You have the right to receive your personal data in a common and machine-readable format and to transfer the data to another responsible person without hindrance.
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- The right to object. You have the right to object to the processing of your personal data for specific purposes, such as direct marketing or profiling.
- The right not to be subject to automated decision-making. You have the right not to be subject to automated decision-making that has legal consequences for you or significantly affects you, unless the decision is necessary for the performance of a contract, is permitted by law or is based on your express consent.
Please note that the restriction or deletion of personal data may mean that Wiru.A. can no longer fulfill contracts or send out offers and invitations.
If you have any questions or comments about your data protection rights, you can email us at hey@numarics.com send.
You can also restrict or object to processing for specific purposes by unsubscribing from email lists or deleting your user account. When you delete your user account, your personal data associated with the account will also be deleted.
You can also file a complaint with the Swiss Data Protection and Resolution Officer.
We may update this privacy policy from time to time. The updated version is marked by an update date and the updated version takes effect as soon as it is available. If we make material changes to this Privacy Policy, we may notify you either by providing a prominent notice of those changes or by sending you a notice directly. We encourage you to review this privacy policy regularly to be aware of how we are protecting your information.
At radicant business services ag, privacy and the protection of your data are paramount. If you decide to delete your account, here's what you need to know:
What is deleted: When deleted, all personal data associated with your user account will be permanently removed from our system. This includes your first and last name, your address, your email address, access to all companies that you have created in our system and your profile picture.
Retention of certain data: Certain data, such as accounting information about the companies you set up, must be kept for 10 years by law. This data is stored securely and is only retrieved when required by law.
Transfer of data to third parties: If your data has been shared with third parties as part of using our platform, we ensure that they comply with the same deletion and retention policies, where applicable.
Linked accounts: If your radicant business services AG account is linked to third-party services, please note that these links will be disconnected when deleted. To arrange for your account to be deleted, please go to the account settings page and select the option”Delete account“.If you have any questions about handling your data, feel free to contact our support team.Has context menu
If you have any questions or comments about this policy, you can email us at hey@numarics.com send or send mail to:
Radicant Business Services AG
Birmensdorferstrasse 123
8003 Zurich
January 2025
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