Thank you for choosing to be part of our platform at Numarics Ltd. (“Company”, “we”, “us”, or “our”) We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personalinformation, please contact us at firstname.lastname@example.org.
In short, we collect personal data that you provide to us. We only collect information that is required to provide the agreed-upon services.
We collect personal information that you voluntarily provide to us when you register with the Services or Apps, expressing an interest in receiving information about us or our products and services, participate in activities on the Services or Apps, or otherwise contact us.
The personal data we collect depends on the context of your interactions with us and the Services or Apps, the choices you make, and the products and features you use. The personal data we collect may include the following:
Personal master data. We collect all necessary names (e.g. first names, maiden names, surnames), ID/passport numbers, nationality, gender, telephone numbers, email addresses, and, where necessary, government licenses, professional registrations, national insurance numbers, business registrations, company affiliations and business partners, current and previous addresses and other similar data.
Financial and personal information about previous customers. We collect financial information (bank account number or IBAN, BIC number, invoices); and other data necessary to fulfill the agreed services.
Login details. We can offer you the option to register with Google, Apple, Microsoft or email account details.
Call recording. We collect personal data that you provide when you talk to us on the phone. Whenever we record calls, we will ask for your consent before doing so. If you request that your call not be recorded, we will comply with this request. In such a case, we will (only) record the conversation manually using written notation. However, we also reserve the right to terminate a conversation and/or to request in writing the information that was or should be given on the phone. When a conversation is recorded (audio recording or manually), in addition to the actual voice content, we also process personal data generated from the telephone system or provided by the telephone company (e.g. telephone numbers, time of the start of the conversation and duration).
In short, some information - such as IP address and/or browser and device characteristics - is automatically collected when you visit our services or apps.
We automatically collect certain information when you visit, use or navigate the Services or Apps. This information does not (or cannot directly) reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language settings, referring URLs, device name, country, location, information about how and when you use our Services or Apps, and other technical information. This information is primarily required to maintain the security and operation of our services or apps, as well as for our internal analysis and reporting purposes.
Like many companies, we collect information through cookies and similar technologies.
Online identifiers. We collect devices, applications, tools, and protocols, such as Internet Protocol (IP) addresses, device geolocation, and other similar data.
Information collected via our apps
In short, we may collect information about your geolocation, mobile device and push notifications when you use our apps.
When you use our apps, we may also collect the following information:
Geolocation Information. We may request access or permission to location-based information from your mobile device and track it, either continuously or while you are using our mobile app to provide location-based services. If you wish to change your access or permissions, you can do so in the settings of your device.
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device camera, contacts and other features. If you want to change your access or permissions, you can do so in the settings of your device.
Mobile device data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Push notifications. We may ask you to send push notifications regarding your account or the mobile app. If you do not want to receive these types of notifications, you can disable them in the settings of your device.
In short, we process your data only and without exception for purposes based on legitimate business interests, the performance of our contract with you, compliance with our legal obligations and/or your consent.
We use personal data collected through our Services or Apps for a variety of business purposes as described below. We process your data for these purposes in order to enter into or perform a contract with you with your consent and/or to comply with our legal obligations.
We use the information we collect or receive:
To facilitate the account creation and login process. If you choose to link your account with us to a third-party account (e.g. your Google, Apple or Microsoft account), we will use the information you have allowed us to collect from those third parties to facilitate the account creation and sign-up process for the performance of the contract.
To send you administrative information. We may use your data to send you information about products, services and new features and/or information about changes to our terms and policies.
Fulfilling and managing your orders. We may use your information to fulfill and manage your orders, payments, etc. made through the Services or Apps.
To enforce our terms and conditions and policies for business, legal and contractual purposes.
To manage user accounts. We may use your information to manage our account and keep it functioning.
To provide services to the user. We may use your information to provide you with the requested service.Respond to user queries/provide support to users. We may use your information to respond to your inquiries and to resolve any potential issues you may have when using our services.
Respond to user queries/provide support to users. We may use your information to respond to your inquiries and to resolve any potential issues you may have when using our services.
For other business purposes. We may use your information for other business purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our advertising campaigns and evaluating and improving our services or apps, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not contain any personal data. We will not use identifiable personal data for such purposes without your consent
In short, we only share information with your consent to comply with the law, to provide services to you, to protect your rights or to fulfill business obligations.
We may process or share data on the following legal basis:
Consent: We may process your data if you have given us explicit consent to use your data for a specific purpose.
Legitimate interests: We may process your data where it is reasonably necessary to achieve our legitimate business interests.
Performance of a contract: If we have entered into a contract with you, we may process your personal data to perform the terms of our contract.
Legal obligations: We may disclose your information if we are legally required to do so to comply with applicable law, government requests, a court proceeding, a court order or legal process, for example, in response to a court order (including in response to authorities to meet national security or law enforcement requirements).
Business Transfers. We may share or transfer your information in connection with or during negotiations for a merger, sale of company assets, financing or acquisition of all or part of our business by another company.
Business partners. We may share your information with our business partners to offer you certain products, services or promotions.
In short, we only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized these parties so that you can easily understand the purpose of our data collection and processing. If we have processed/shared your data based on your consent and you wish to withdraw your consent, please contact us.
Advertising, direct marketing and lead generation. CRM, HubSpot Lead Management and Google AdSense
Cloud computing services. Google Cloud Platform
Communicate and chat with users. HubSpot Email and MailChimp are two examples.
Data backup and security. Google Drive Backup
Functionality and optimization of the infrastructure. Google Cloud Storage and Google App Engine
Invoice and billing. Hubspot invoice
Retargeting platforms. Google Analytics Remarketing and LinkedIn Website Retargeting
Social media sharing and advertising. LinkedIn advertising
User account registration and authentication. Google Sign-In, Apple Sign-In and OneDrive Sign-In
Web and mobile analytics. Google Analytics for Firebase
Website hosting. WordPress.com
Website Performance Monitoring. Firebase Performance Monitoring and Firebase Crash Reporting
Website testing. Firebase, Remote Config, Google Website Optimizer and TestFlight
In short, we will keep your data for as long as is necessary to fulfil the purposes outlined in this privacy statement, unless this is prohibited by law.
If we have no further legitimate business need to process your personal data, we will either erase or anonymize it or, if this is not possible (or not possible at a reasonable cost) (e.g. because your personal data has been stored in backup archives), we will keep your personal data secure and isolate it from any further processing until erasure is possible.
In short, we strive to protect your personal data through a system of organizational and technical security measures.
We have taken appropriate technical and organizational security measures to ensure the security of the personal data we process. However, please also bear in mind that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal data, the transfer of personal data to and from our services or apps is at your own risk. You should only access the Services within a secure environment.
In short, you can check, change or cancel your account at any time.
You have the right under applicable law to know whether and what personal data we process about you and to request a copy of it.
Within the framework of the applicable law, you also have the right to correct or supplement your personal data, to object to the processing of your personal data or (under certain conditions) to request the deletion of your personal data. You may also object to the processing of certain personal data and request the restriction of data processing. In addition, you have the right to receive your personal data on a machine-readable data carrier and to transmit it to a third party.
Please note that the restriction or deletion of personal data may mean that we can no longer fulfill contracts or send communications and invitations, among other things.
If you have any questions or comments about your data protection rights, you can email us at email@example.com.
Unsubscribing from email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send you or by contacting us using the details below. You will then be removed from the marketing email list - but we must continue to send you service-related emails that are necessary to manage and use your account. To unsubscribe otherwise, you can: Access your account settings and update the settings.
A data breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified (to the extent required by applicable law) of data breaches if Numarics believes that you are likely to be at risk or seriously harmed. For example, a data breach is likely to result in serious financial harm or harm to your mental or physical well-being. If Numarics becomes aware of a security breach that has resulted or may result in unauthorized access, use, or disclosure of personal data, Numarics will promptly investigate the matter and (to the extent required by applicable law) notify the appropriate supervisory authority within a reasonable period of time.
In short, yes, we can update this policy if necessary to remain compliant with relevant legislation.
If you have any questions or comments about this policy, you can email us at firstname.lastname@example.org, call us at +41 58 101 02 02 or send mail to:
Company number: CHE-412.560.638
VAT number: CHE-412.560.638 VAT
The registered office of the company: Baar
© Numarics AG, as of 1 March 2021