Numarics AG
Privacy policy

Numarics AG Privacy policy

Thank you for choosing to be part of our platform at Numarics Ltd. (“Company”, “we”, “us”, or “our”) We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personalinformation, please contact us at info@numarics.com.

When you visit our website(s), mobile application, and/or use our services, you entrust us with your data. We take your privacy very seriously. In this privacy policy, we try to explain as clearly as possible what information we collect, how we use it, and what rights you have. If you are uncomfortable with any of the provisions in this privacy policy, please contact us.

This Privacy Policy applies to all personal data collected through our website(s) (e.g., https://numarics.com), web and mobile applications (hereinafter collectively referred to as the Apps), and/or any related services, sales, marketing, or events (hereinafter collectively referred to as the Services).

Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect - personal data you give us

In short, we collect personal data that you provide to us. We only collect information that is required to provide the agreed-upon services.

We collect personal information that you voluntarily provide to us when you register with the Services or Apps, expressing an interest in receiving information about us or our products and services, participate in activities on the Services or Apps, or otherwise contact us.

The personal data we collect depends on the context of your interactions with us and the Services or Apps, the choices you make, and the products and features you use. The personal data we collect may include the following:

Personal master data. We collect all necessary names (e.g. first names, maiden names, surnames), ID/passport numbers, nationality, gender, telephone numbers, email addresses, and, where necessary, government licenses, professional registrations, national insurance numbers, business registrations, company affiliations and business partners, current and previous addresses and other similar data.

Financial and personal information about previous customers. We collect financial information (bank account number or IBAN, BIC number, invoices); and other data necessary to fulfill the agreed services.

Login details. We can offer you the option to register with Google, Apple, Microsoft or email account details.

Call recording. We collect personal data that you provide when you talk to us on the phone. Whenever we record calls, we will ask for your consent before doing so. If you request that your call not be recorded, we will comply with this request. In such a case, we will (only) record the conversation manually using written notation. However, we also reserve the right to terminate a conversation and/or to request in writing the information that was or should be given on the phone. When a conversation is recorded (audio recording or manually), in addition to the actual voice content, we also process personal data generated from the telephone system or provided by the telephone company (e.g. telephone numbers, time of the start of the conversation and duration).

2. What data we collect - automatically collected information

In short, some information - such as IP address and/or browser and device characteristics - is automatically collected when you visit our services or apps.

We automatically collect certain information when you visit, use or navigate the Services or Apps. This information does not (or cannot directly) reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language settings, referring URLs, device name, country, location, information about how and when you use our Services or Apps, and other technical information. This information is primarily required to maintain the security and operation of our services or apps, as well as for our internal analysis and reporting purposes.

Like many companies, we collect information through cookies and similar technologies.

Online identifiers. We collect devices, applications, tools, and protocols, such as Internet Protocol (IP) addresses, device geolocation, and other similar data.

Information collected via our apps

In short, we may collect information about your geolocation, mobile device and push notifications when you use our apps.

When you use our apps, we may also collect the following information:

Geolocation Information. We may request access or permission to location-based information from your mobile device and track it, either continuously or while you are using our mobile app to provide location-based services. If you wish to change your access or permissions, you can do so in the settings of your device.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device camera, contacts and other features. If you want to change your access or permissions, you can do so in the settings of your device.

Mobile device data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

Push notifications. We may ask you to send push notifications regarding your account or the mobile app. If you do not want to receive these types of notifications, you can disable them in the settings of your device.

3. How do we use your information?

In short, we process your data only and without exception for purposes based on legitimate business interests, the performance of our contract with you, compliance with our legal obligations and/or your consent.

We use personal data collected through our Services or Apps for a variety of business purposes as described below. We process your data for these purposes in order to enter into or perform a contract with you with your consent and/or to comply with our legal obligations.

We use the information we collect or receive:

To facilitate the account creation and login process. If you choose to link your account with us to a third-party account (e.g. your Google, Apple or Microsoft account), we will use the information you have allowed us to collect from those third parties to facilitate the account creation and sign-up process for the performance of the contract.

To send you administrative information. We may use your data to send you information about products, services and new features and/or information about changes to our terms and policies.

Fulfilling and managing your orders. We may use your information to fulfill and manage your orders, payments, etc. made through the Services or Apps.

To enforce our terms and conditions and policies for business, legal and contractual purposes.

To manage user accounts. We may use your information to manage our account and keep it functioning.

To provide services to the user. We may use your information to provide you with the requested service.Respond to user queries/provide support to users. We may use your information to respond to your inquiries and to resolve any potential issues you may have when using our services.

Respond to user queries/provide support to users. We may use your information to respond to your inquiries and to resolve any potential issues you may have when using our services.

For other business purposes. We may use your information for other business purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our advertising campaigns and evaluating and improving our services or apps, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not contain any personal data. We will not use identifiable personal data for such purposes without your consent

4. What is the legal basis for information processing and sharing, and will your information be shared with others?

In short, we only share information with your consent to comply with the law, to provide services to you, to protect your rights or to fulfill business obligations.

We may process or share data on the following legal basis:

Consent: We may process your data if you have given us explicit consent to use your data for a specific purpose.

Legitimate interests: We may process your data where it is reasonably necessary to achieve our legitimate business interests.

Performance of a contract: If we have entered into a contract with you, we may process your personal data to perform the terms of our contract.

Legal obligations: We may disclose your information if we are legally required to do so to comply with applicable law, government requests, a court proceeding, a court order or legal process, for example, in response to a court order (including in response to authorities to meet national security or law enforcement requirements).

Vendors, consultants and other third-party service providers. We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and need access to such information to do that work. Examples include: Payment processing, data analysis, emailing, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technologies in the Services or Apps that enable them to collect data about how you interact with the Services or Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activities. Except as described in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with or during negotiations for a merger, sale of company assets, financing or acquisition of all or part of our business by another company.

Affiliated companies. We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include any of our subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

5. Who will your information be shared with?

In short, we only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized these parties so that you can easily understand the purpose of our data collection and processing. If we have processed/shared your data based on your consent and you wish to withdraw your consent, please contact us.

Advertising, direct marketing and lead generation. CRM, HubSpot Lead Management and Google AdSense

Cloud computing services. Google Cloud Platform

Communicate and chat with users. HubSpot Email and MailChimp are two examples.

Data backup and security. Google Drive Backup

Functionality and optimization of the infrastructure. Google Cloud Storage and Google App Engine

Invoice and billing. Hubspot invoice

Retargeting platforms. Google Analytics Remarketing and LinkedIn Website Retargeting

Social media sharing and advertising. LinkedIn advertising

User account registration and authentication. Google Sign-In, Apple Sign-In and OneDrive Sign-In

Web and mobile analytics. Google Analytics for Firebase

Website hosting. WordPress.com

Website Performance Monitoring. Firebase Performance Monitoring and Firebase Crash Reporting

Website testing. Firebase, Remote Config, Google Website Optimizer and TestFlight

For further information, in particular on the terms and conditions as well as the treatment of personal data by these third parties, please refer to the respective regulations of these third parties (see also our Terms of Use and the General Terms and Conditions and the links to the regulations of these third parties contained therein).

6. Do we use cookies and other tracking technologies?

In short, we may use cookies and other tracking technologies to collect and store your data.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to retrieve or store information. For specific information on how we use such technologies and how you can refuse certain cookies, please see our Cookie Policy.

7. How long do we keep your information?

In short, we will keep your data for as long as is necessary to fulfil the purposes outlined in this privacy statement, unless this is prohibited by law.

We will only retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law (e.g. for tax, accounting or other legal requirements).

If we have no further legitimate business need to process your personal data, we will either erase or anonymize it or, if this is not possible (or not possible at a reasonable cost) (e.g. because your personal data has been stored in backup archives), we will keep your personal data secure and isolate it from any further processing until erasure is possible.

8. How do we keep your information safe?

In short, we strive to protect your personal data through a system of organizational and technical security measures.

We have taken appropriate technical and organizational security measures to ensure the security of the personal data we process. However, please also bear in mind that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal data, the transfer of personal data to and from our services or apps is at your own risk. You should only access the Services within a secure environment.

9. What are your data protection rights?

In short, you can check, change or cancel your account at any time.

You have the right under applicable law to know whether and what personal data we process about you and to request a copy of it.

Within the framework of the applicable law, you also have the right to correct or supplement your personal data, to object to the processing of your personal data or (under certain conditions) to request the deletion of your personal data. You may also object to the processing of certain personal data and request the restriction of data processing. In addition, you have the right to receive your personal data on a machine-readable data carrier and to transmit it to a third party.

Please note that the restriction or deletion of personal data may mean that we can no longer fulfill contracts or send communications and invitations, among other things.

If you have any questions or comments about your data protection rights, you can email us at info@numarics.com.

Account information: You can check or change the information in your account or cancel your account at any time: Log in to your account settings and update your account. Upon your request to cancel your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist in any investigations, enforce our Terms of Service, our Numarics Mobile/Web App Terms of Use and other agreed terms or understandings, and/or to comply with legal requirements.

Unsubscribing from email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send you or by contacting us using the details below. You will then be removed from the marketing email list - but we must continue to send you service-related emails that are necessary to manage and use your account. To unsubscribe otherwise, you can: Access your account settings and update the settings.

10. Data protection breaches

A data breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified (to the extent required by applicable law) of data breaches if Numarics believes that you are likely to be at risk or seriously harmed. For example, a data breach is likely to result in serious financial harm or harm to your mental or physical well-being. If Numarics becomes aware of a security breach that has resulted or may result in unauthorized access, use, or disclosure of personal data, Numarics will promptly investigate the matter and (to the extent required by applicable law) notify the appropriate supervisory authority within a reasonable period of time.

11. Controls for the "Do-not-Track" functions

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (hereafter DNT) feature or setting that you can activate to signal that you do not want data about your online browsing activities monitored and collected. A uniform technology standard for the detection and implementation of DNT signals has not yet been finalized.Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your decision not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will notify you of that practice in a revised version of this Privacy Policy.

12. Do we update this policy?

In short, yes, we can update this policy if necessary to remain compliant with relevant legislation.

We may update this Privacy Policy from time to time. The updated version will be identified by an update date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of those changes or by sending you a notice directly. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.

13. How can you contact us about this policy?

If you have any questions or comments about this policy, you can email us at info@numarics.com, call us at +41 43 488 66 11 or send mail to:
numarics AG
Schochenmühlestrasse 4
6340 Baar

Company data:
Company number: CHE-412.560.638
VAT number: CHE-412.560.638 VAT
The registered office of the company: Baar

© Numarics AG, as of 1 March 2021